Finding a home, especially for a first-time buyer, can be a frustrating experience. But when you have an agent who not only listens and understands exactly what you're looking for, in both a neighborhood and a home, and does so while being extremely approachable and humorous throughout the process, then the experience actually becomes rather enjoyable. Jim was always on top of things - always letting us know about the next step, what to expect, etc. He always responded to emails right away - a rarity in this industry. In short, use him - you won't regret it!